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Crisis management

Achieve an optimum balance in your crisis response. Let us train and realistically exercise

(virtual or on-site) your crisis management team based on a clear and concise crisis plan.

What is a crisis? 

A crisis is often defined as ‘the moment of truth’ for your organisation.

On one hand it is a serious threat that might have a major impact on the future of your organization.

On the other hand, it is also a great opportunity to show what the organisation is capable of.

Do you want to train and exercise your (corporate) crisis team in a challenging and realistic way?

DutchRisk can train your crisis team realistically for cyber-, reputation-, security-, pandemic- safety-, or continuity scenarios.

A process

Despite numerous preventive measures, organisations are frequently confronted

with sudden, unwanted and impactful events that can develop into a full

crisis.

Preparing large volumes of crisis handbooks or instructions that meticulously describe how to bring

a crisis under control usually turns out to be futile and useless. More than often these handbooks only confuse crisis teams.

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DutchRisk believes that crisis preparedness is a process; based on risks and business impact.

As a part of this process approach, we train (corporate) crisis management teams on:

Decision-making process

Communication

Team conduct

Stakeholder management

Furthermore, DutchRisk supports in developing crisis plans and crisis scenarios.

Hands-on and concise to guide crisis teams in the right direction. Especially during the first, uncertain moments of a crisis.

We don’t confuse crisis teams with stacks of handbooks.

A structural and systematic assessment plus analyses of the relevant and potential crisis causes

(DutchRisk prefers to call them the ‘top-10 crisis scenarios') is an excellent starting point

for crisis response preparation.

Our unique approach

Our interactive approach creates awareness in crisis management teams and prepares them to be conscious of these pitfalls:

Silo thinking: Dealing with an incident too long within your own ‘silo’ and as a result neglecting the synergy and strength of the (multidisciplinary) crisis team

Assumptions: Taking decisions without (consciously) differentiating between assumptions and facts

Situation report: insufficient insight into the status of current actions and the actual situation of a crisis

Stakeholder management: Inability to distinguish and prioritise between different target groups

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"When written in Chinese, the word 'crisis' is composed of two characters.

One represents danger and the other represents opportunity."

John F. Kennedy

Case Studies

Click on the images below to read more

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